Terms & Conditions

This Policy document covers the information given by any person or entity through the corporate website of Fintrex Finance. The company ensures that your privacy is protected in all means and no data collected from this website which can be used to identify yourself will be handed over to a third party for commercial purpose.

What information do we collect?

We may ask you to provide personal information by filling in hard copy forms and documents or by corresponding with us by phone, e-mail, letter or otherwise or during the course of our meetings with you.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or National Identity Card Number.

Why we Retain data?

We retain personal information we collect from you where we have an ongoing legitimate need to do so, for example:

• to provide you with a product or service you have requested us to provide,
• to perform our contractual obligations to you;
• to comply with applicable legal, tax or accounting requirements;
• to defend or manage any claims or complaints between us, you and any relevant third party including taking legal advice in respect of such claims in order to establish, exercise or defend our legal rights or such claims.       This would include complaints and claims which you may bring against us or which are submitted to a court, regulatory authority or ombudsman.

When we have no ongoing legitimate need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do we protect your information?

if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Sharing your  Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Use of cookies

We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website where appropriate.

Such information will not identify you personally. It is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similar to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Fintrex Digital Mobile APP/ Website Privacy Statement

The use of Fintrex Finance Digital App is subject to the following terms and conditions.

• Account holder logged for the App shall be the registered owner of the NIC and Mobile number and shall have all the legal rights to use the said mobile number which is registered with company.
• It is the responsibility of the user to obtain and maintain a mobile device with required features which may be necessary for using the App in proper working conditions with adequate safeguards against malicious threats.
• It is the responsibility of the user to deactivate the App, when the ownership of device is losing and/or mobile number is changed / discontinued.
• The company has the right to terminate/revoke/refuse the use of this facility or modify features, and /or amend terms and conditions at its discretion without notice to the user.
• User shall inform the company immediately in respect of any changes in mobile number, ownership or discontinuation of mobile number registered with the bank or loss of mobile devices.
• If you noticed any discrepancies in the figures/balances shown under your NIC, you are require informing relevant branch manager immediately.